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How
to Use UniverseAlive
General
What are UniverseAlive webcasts?
When can I
watch a webcast?
Getting Started
What do I need
to view a webcast?
Troubleshooting
Why can't I
receive the webcast?
Why are there
stops or gaps during the webcasts?
Talk to
Us
Email us a
question or give us feedback
General
What are
UniverseAlive Webcasts?
UniverseAlive webcasts is frame by
frame
broadcast for astronomical and biological events that are transmitted over the Internet. UniverseAlive webcasts
are produced in K1
observatory and HRC laboratoriy in Isfahan, Iran.
When can I watch a
Webcast?
You can watch a webcast any time during or after the
live webcast. Note that webcast times are listed in universal
time. See
upcoming
webcasts for dates and times.
Getting
Started
What do I need to view a
Webcast?
To view a webcast, you need to:
-
Personal Computer, 486 or
Faster
-
Modem Card
-
Graphic Card and Color
Monitor Display
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Windows 9x, Me, 2000,
XP, Vista
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Internet Browser (IE,
Mozila Firefox, ...)
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Phone Line
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Internet Connection
* You don't need any
special hardware or software.
before the actual
webcast to ensure the
system and internet connection
works properly.
Troubleshooting
Why can't I receive the
Webcast?
Close and open the webcast page. Use your refresh or reload button on your browser to
load the most recent version of the page--the one with the
live webcast. Try holding down the shift key while refreshing or try
reloading the web page. You may have an older version of the page
loaded in your cache.
Why are there stops
or gaps during the Webcasts?
Poor internet
connection quality,
and/or delays in connectivity are all usually
due to insufficient bandwidth. Due to Internet congestion, some
jumps and/or buffering may be unavoidable. During popular
live webcasts, our servers may be overloaded. We do everything we can to
avoid this situation. You may also experience these types of
problems when your computer's resources are limited.
Talk to Us
Email us a
question or give us feedback
Email us a question or give us feedback. You can also
email us at info@universealive.com
Chat with online Help
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